Thank you for shopping with AMPS. We want you to be satisfied with your purchase. This Refund Policy explains the terms under which refunds are provided for orders placed on our website.

1. Eligibility for Refunds

We offer refunds under the following conditions:

• Physical products: Must be returned unused, in original packaging, and in resellable condition.

• Digital products or services: Refunds are only granted if the product/service is defective or not delivered as described.

• Time frame: Requests must be made within [7–14 days] of receiving the product or service.

2. Non-Refundable Items

The following items are non-refundable:

• Gift cards or vouchers

• Downloaded digital products after access or download

• Customized or made-to-order items

• Sale or clearance items (unless defective)

3. How to Request a Refund

To initiate a refund, please:

1. Contact us at [Insert Email Address] with your order number and reason for the request.

2. If applicable, provide clear photos or videos of the product.

3. We will respond within [2–3 business days] to confirm eligibility and next steps.

4. Return Shipping (for physical goods)

• Customers are responsible for return shipping costs unless the item was damaged or sent in error.

• We recommend using a trackable shipping method.

• AMPS is not responsible for lost or damaged returns.

5. Refund Processing

• Once your return is received and inspected, we will notify you of the refund status.

• Approved refunds will be processed back to your original payment method within [5–10 business days].

• If your refund is late or missing, check with your bank or credit card provider before contacting us.

6. Exchanges (if applicable)

• We only replace items if they are defective or damaged.

• To request an exchange, contact us within [7 days] of delivery.

7. Contact Us

For any questions about refunds, returns, or exchanges, please contact us.