Thank you for shopping with AMPS. This Shipping Policy outlines the terms and conditions related to the delivery of orders placed through our website.

1. Processing Time

• All orders are processed within [1–3 business days] after your order is confirmed.

• Orders are not shipped or delivered on weekends or holidays.

• If we are experiencing a high volume of orders, shipments may be delayed by a few days.

2. Shipping Rates & Delivery Estimates

• Shipping charges will be calculated and displayed at checkout.

• Estimated delivery time depends on your location and the shipping method selected:

  • Local (Hong Kong): [1–3 business days]

  • Asia: [3–7 business days]

  • International: [7–14 business days]

Note: Delivery delays can occasionally occur due to customs clearance or external courier issues.

3. Shipping Providers

We work with reliable courier partners such as:

• SF Express

• Hongkong Post

• DHL / FedEx (for international orders)

You will receive a tracking number once your order has been shipped.

4. Shipment Confirmation & Order Tracking

• You will receive a Shipment Confirmation email with your tracking number once your order has been shipped.

• The tracking number will be active within 24 hours.

5. Customs, Duties, and Taxes

• AMPS is not responsible for any customs and taxes applied to your order.

• All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, customs duties, etc.).

6. Damages or Lost Items

• AMPS is not liable for products damaged or lost during shipping.

• If you received your order damaged, please contact the shipment carrier to file a claim.

• Save all packaging materials and damaged goods before filing a claim.

7. International Shipping

• We currently ship internationally to most countries. If your country is not listed during checkout, please contact us for a manual shipping quote.

• Delivery times and costs vary by location and customs policies.

8. Contact Us

If you have any questions about your order or our shipping process, please contact our support team.